At FIX ME REPAIR LLC, your privacy is our top priority. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. By accessing our site or booking our services, you agree to the practices described here.
1. Information We Collect
We may collect information to provide our services efficiently and enhance your experience:
Device & Usage Information
Web browser version, IP address, time zone, pages visited, search terms, and interaction with the site.
Collected automatically via cookies, log files, web beacons, tags, or pixels.
Used to optimize the website, analyze user behavior, and improve performance.
Personal Information
Name, email, phone number, service address, appliance details, and service history.
Collected when you contact us, book a service, or subscribe to updates.
Transactional Data
Payment details, invoices, service records, and order history.
Collected to fulfill service requests and maintain accurate records.
Support & Communication Data
Emails, chats, or calls you exchange with our support team.
Used to respond to inquiries, provide assistance, and improve our services.
Cookies & Tracking Technologies
Functional, performance, analytics, and advertising cookies.
Help personalize your experience, remember preferences, and analyze site usage.
2. How We Use Your Information
We use the information we collect for purposes including:
Providing, managing, and improving our services.
Scheduling appointments and handling service requests.
Communicating updates, confirmations, promotions (if consented).
Fraud detection, security monitoring, and compliance with legal obligations.
Personalizing your experience on our website and services.
3. Sharing Personal Information
We may share your information with:
Service Providers: For website hosting, payment processing, analytics, or customer support.
Legal & Regulatory Authorities: When required by law, court order, or to protect our rights.
Business Transfers: In the event of mergers, acquisitions, or sale of assets.
We do not sell your personal information to third parties.
4. Behavioral Advertising
We may use your data to provide targeted advertisements:
Google Analytics: Learn more at Google Privacy Policy and opt-out here.
Share information with advertising partners for personalized ads.
Opt-out of ads via:
5. Cookies
Cookies are small files stored on your device to improve your experience:
Session Cookies: Expire when the browser closes.
Persistent Cookies: Remain from 30 minutes to 2 years.
Allow the site to remember preferences, login details, and track usage.
You can manage cookies in your browser settings; blocking cookies may affect site functionality.
More info: All About Cookies.
6. Minors
Our website and services are not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has shared information, contact us to request deletion.
7. Your Rights
Depending on your location, you may have rights to:
Access, correct, or update your personal information.
Request deletion or restriction of processing.
Withdraw consent for marketing communications.
Object to automated decision-making, including profiling.
Residents of the European Economic Area (EEA) may also exercise rights under GDPR, including data portability and objection to automated decisions affecting you.
8. Data Retention & Security
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
We implement industry-standard security measures to protect your data.
However, no online system is completely secure, and we cannot guarantee absolute protection.
9. Do Not Track
Currently, we do not respond to “Do Not Track” browser signals due to inconsistent industry standards.
10. International Transfers
Your information may be processed outside your country of residence. We ensure adequate safeguards are in place to protect your data.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in business practices, legal requirements, or operational needs. Check this page periodically for updates.
12. Contact Us
For questions, concerns, or complaints regarding this Privacy Policy or your personal data, contact us:
Email: info@fixmerepair.com
Address: England Cluster, International City, Dubai